Mountain Area Health Education Center
  • Asheville, NC, USA
  • Full Time

Mountain Area Health Education Center's Family Medicine Division seeks an Registered Nurse to join its Family Health Center - Biltmore location telephone triage team. This is a full-time, benefited position that is eligible for participation in Health, Dental, Vision, Paid Time Off, Holiday Leave, Short-term Leave, 403(b) retirement contributions, and more!

Primary duties of this position include receiving phone questions from patients and, through use of approved telephone triage protocols, determining appropriate level of care for callers.  The RN may enter the patient information and reason for visit into the daily computer schedule, and/or if a call back is necessary, the RN will contact patients with the physician's response.  Other duties as assigned by the Triage Supervisor.

Qualifications of this position include:  RN degree, current NC nursing license, CPR certification, and minimum five (5) years relevant experience in physician office or hospital setting required.  Two (2) years previous experience in telephone triage and/or patient education preferred. Strong organizational skills, decision-making ability, and capacity to prioritize multiple competing tasks in a busy multi-provider environment highly preferred.  Candidates must possess basic computer skills and keyboard efficiency.  One (1) year Electronic Health Records software experience preferred. Spanish-speaking skills preferred. 

MAHEC, Human Resources is located at 121 Hendersonville Road, Asheville, NC 28803.  Equal Opportunity Employer. Minorities and Spanish/English bilingual persons are strongly encouraged to apply.  Position Open Until Filled.

MAHEC is a certified Living Wage employer through Just Economics of Western North Carolina.

Mountain Area Health Education Center
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