Mountain Area Health Education Center
  • Asheville, NC, USA
  • Full Time

MAHEC's Centralized Business Office department seeks to fill a full-time (40 hours / week), benefitted Health Information and Medical Records Team Supervisor position.  This position will be located at the MAHEC Ridgefield Business Office location near the Biltmore Square Mall.  The position is and hourly, non-exempt from FLSA position and will be eligible for MAHEC benefits.


Under the direction of the Director of the Central Business Office, and in accordance with established policies and procedures, the Health Information and Medical Records Team Supervisor is responsible for planning, organizing and directing all aspects of the centralized MAHEC Medical Records Department. The Health Information and Medical Records Supervisor shall be responsible for the supervision of all office operations and work closely with staff to create a cohesive team that constantly strives to improve operations. This position is responsible for overseeing and coordinating the assembly, distribution and maintenance of patients' medical records (both paper and electronic). This position reviews and maintains all documentation related to patients medical or dental records in accordance to MAHEC policies, federal, state, and HIPAA regulatory standards and responds to records release requests in an accurate and timely manner.


The position supervises the team of medical records technicians and specialists and monitors the workflow among employees to ensure maximum productivity and quality standards are met.  The Health Information and Medical Records Team Supervisor maintains regular contact with a variety of departments in order to facilitate exchange of patient-related information. The Health Information and Medical Records Team Supervisor will ensure requests for release of information are acceptable and monitors release of sensitive patient information.


Regular attendance on-site is an essential function of this position.    Typical business hours are Monday Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested.


Qualified candidates will possess any combination of education and/ or experience equivalent to:

  • A minimum of an Associate's Degree in Health Information Management, Medical Records Technology, Health Care Administration, Business Management, Medical Office Management, or related field; AND,
  • Three (3) years of direct Medical Records experience; AND
  • Must possess an additional two (2) years of prior supervisory/management experience in a health care business office setting required, for a total combined minimum direct experience requirement of five (5) years.


Preferred Experience:

  • Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) strongly preferred.


MAHEC Human Resources is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer.  Minorities and Spanish/English bilingual persons are encouraged to apply.


Position Open Until Filled.

Mountain Area Health Education Center
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